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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Eastleigh

Pharmacy Weight Loss Eastleigh
GPhC Registration No. 9012511
Last Updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Eastleigh, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Eastleigh is a GPhC-registered online pharmacy (Registration No. 9012511) operating as a weight loss clinic serving Eastleigh and surrounding areas in the United Kingdom. We are regulated by the General Pharmaceutical Council and operate in full compliance with UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual where it would not be clinically appropriate or safe to do so. Approval is at the sole discretion of our prescribing pharmacist or clinician.

3. Prescriptions and Clinical Consultations

All weight loss medications supplied by us require a valid prescription. Prescriptions are issued only after a full online clinical assessment has been completed and approved by one of our GPhC-registered pharmacists or authorised prescribers.

Submitting inaccurate or misleading information during your consultation is a serious matter and may result in clinical harm. You are responsible for providing truthful, accurate, and up-to-date health information. We accept no liability for harm arising from false or incomplete information provided by you.

A prescription issued by us is valid only for the medication, dose, and duration specified. Prescriptions cannot be transferred or reused outside the terms under which they were issued.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely. Prices are displayed inclusive of VAT where applicable.

We reserve the right to amend pricing at any time. The price you pay will be the price confirmed at the time your order is placed. We are not responsible for any bank charges or currency conversion fees applied by your card provider.

5. Delivery

Once your order has been clinically approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on your location and courier availability.

Deliveries are made to UK addresses only. Someone may be required to sign for your parcel. We are not liable for delays caused by third-party couriers, incorrect address details, or circumstances beyond our control.

6. Cancellations and Refunds

Due to the nature of prescription medications and UK pharmacy regulations, we are unable to accept returns of dispensed medicines. Once a prescription has been approved and dispensed, we cannot offer a refund.

If you wish to cancel an order before it has been dispensed, please contact us immediately. We will make every reasonable effort to process your cancellation, but we cannot guarantee cancellation once the dispensing process has begun.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt so we can investigate and resolve the issue promptly.

7. Medical Disclaimer

The information provided on our website and during the consultation process is for informational purposes only and does not constitute a substitute for professional medical advice. Always inform your GP or regular healthcare provider of any new medications you are taking.

Weight loss medications carry risks. You will be informed of these risks during your consultation. If you experience any adverse effects, stop taking your medication and seek medical attention immediately. In an emergency, call 999 or attend your nearest A&E department.

8. Data and Privacy

We handle your personal and health data in accordance with the UK GDPR and Data Protection Act 2018. Your data is used solely to provide safe and effective pharmacy services. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be published on our website with an updated date. Continued use of our services following any changes constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these terms, please contact us through our website or via the details provided on our GPhC registration profile.